Workflow DiagnosticA focused review of one workflow to find wasted effort, risks and the best place to begin.
Find and quantify one source of friction.
- Duration
- Typically 2-3 weeks
- Who is involved
- An executive sponsor, workflow owner and 3-5 people close to the work
- What we do
- Interviews, a map of how work happens today, analysis of wasted effort, a measurement plan and ranked next steps
- What you receive
- A map of today's process, a list of problems and risks, starting measurements and a focused plan
- Success looks like
- A clear build, redesign or stop decision
- Commercial model
- Fixed price for an agreed scope